Privacy Policy

We collect the following categories of information:

• Submitted information: property address, acreage, your name, email, phone (if provided), and any messages or notes you include in forms.
• Account information: if you create a Pro account, we store your email, hashed password, and account preferences.
• Transaction information: when you purchase a premium report or subscribe to a paid tier, our payment processor (Stripe) handles card details; we receive metadata about the transaction (amount, date, plan, last 4 digits, payment status). We do not store full card numbers.
• Usage information: IP address (hashed for click attribution), user agent, pages viewed, timestamps, referrer URL, and basic analytics data (collected via Vercel Analytics; no third-party advertising cookies).
• Assessment data: the results of any assessment you run (parcel coordinates, scoring outputs) are stored linked to your submitted address.

• To operate the Service, generate assessments, and match you to providers.
• To route your contact details to specific providers you have explicitly or implicitly indicated interest in (e.g., by clicking a quote-request button or unlocking provider matches with your email).
• To send transactional communications (assessment results, report deliveries, account notices) and, where you opt in, marketing emails.
• To improve our scoring models, content, and provider directory.
• To detect, prevent, and respond to fraud, abuse, or violations of our Terms.
• To comply with legal obligations.

We share information only as follows:

• Providers you request: when you submit a quote request, unlock provider matches, or click an outbound provider link, we share your relevant contact and parcel information with that specific provider so they can follow up.
• Service vendors who process information on our behalf, including: Vercel (hosting + analytics), Neon Postgres (database hosting), SendGrid (email delivery), Stripe (payment processing), Mapbox (geocoding), and various US federal/state data providers we query for parcel intelligence (USGS, USDA, EIA, US Census, USFWS, FEMA — point-only queries; no personal data shared with these).
• Legal compliance: when required by law, court order, or to protect our rights, the safety of users, or the integrity of the Service.
• Business transfers: if Landholder.com is acquired or merges with another entity, your information may transfer subject to this policy.

We do not sell your personal information to third parties for monetary consideration, and we do not share it for cross-context behavioral advertising. Affiliate compensation we receive from providers is based on referrals or transactions, not on the sale of your data.

Depending on your jurisdiction, you have the following rights:

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate information.
• Deletion: request deletion of your personal information (subject to legal retention obligations).
• Opt-out of marketing: via the unsubscribe link in any email or by emailing privacy@landholder.com.
• Opt-out of provider sharing: you control this directly by not submitting contact details or quote requests.

To exercise any right, email privacy@landholder.com with your request. We respond within 30 days.

California residents have specific rights under the CCPA and CPRA, including the right to know what personal information is collected, the right to delete, the right to correct, the right to opt out of sale or sharing (we do neither), and the right not to be discriminated against for exercising these rights. To exercise California-specific rights, email privacy@landholder.com with subject “California Privacy Request.” We do not sell or share personal information as those terms are defined in the CCPA/CPRA.